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Telegram self-service dashboard: API key controls, support tickets, and recovery

The Telegram bot has evolved into a complete Nexus Hub self-service hub: profile management, API key controls, integrated support tickets, and account recovery are now accessible directly in the chat.

New capabilities

API key self-service

  • Generate new API keys in one click directly within the bot interface.
  • Assign custom labels to separate API keys across different projects and development tools.
  • View masked key identifiers with safe prefix and suffix display.
  • Instantly revoke unused or compromised API keys.

Integrated support ticket system

  • Open support tickets directly inside Telegram without external forms.
  • Follow operator replies, ticket status transitions, and conversation history in real time.
  • Clear ticket lifecycle tracking with "Open", "Awaiting reply", and "Resolved" statuses.
  • Send additional follow-up messages and clarifications directly into active tickets.

Safe account recovery and payment claims

  • Safe profile recovery workflow when changing Telegram accounts or phone numbers.
  • Payment claim flow: if a payment was completed with an incorrect or missing Nexus ID, users can safely bind the purchase to their account using their order receipt or confirmation code.

Operation history and exchange rates

  • A dedicated History section with breakdowns of balance top-ups, adjustments, and per-request API usage debits.
  • Dynamic currency exchange rate updates for accurate pricing and balance views in the interface.

Improvements

  • Persistent conversational dialog sessions for robust multi-step bot interactions.
  • Structured main menu providing fast access to Balance, Keys, Models, and Support.
  • Clear informational screens and protected action gating for restricted accounts without sudden errors.

Interface stability

  • Automatic dialog session cleanup when navigating across main menu sections.
  • User-friendly error messages and helpful next-step hints throughout the bot.

Fixed issues

Profile and keys

  • Corrected masked key suffix formatting in key cards.
  • Fixed dialog session state leaks when navigating backward from submenus.
  • Closed permission bypasses for restricted accounts.

Support and payments

  • Fixed last-updated timestamps when appending follow-up messages to support tickets.
  • Blocked adding comments to permanently closed support tickets.
  • Fixed transaction parameter validation during payment search and claims.

Compatibility and user actions

  • All previously issued API keys and existing account balances remain fully valid.
  • Open the Nexus Hub bot to manage your API keys, review history, or create support tickets.
  • Step-by-step guides are available in the Telegram bot guide and the help center.